Customer Services Principles Certificate
East Sussex College - Hastings
Station Approach, Hastings, East Sussex, TN34 1BA
Other Regulated/Accredited Qualification
Level 1
Available start dates
Available start dates
Monday, 13 September 2021
East Sussex College Hastings
35 Week(s)
Part time
Daytime/working hours
362.00
Course Summary
Join us for this Level 1 course to develop your customer service skills. You will learn about the skills required to work in a customer service role, learn about customer service principles, and the best ways to communicate with a customer.
How will it be delivered and assessed?
This qualification is assessed through internal assessment such as written assignments, practical tasks, portfolio of evidence, centre devised assessments .
Your next steps...
Any other Level 1 , possible Level 2 course, or employment .
Additional information
To book please visit: https://adult.escg.ac.uk/courses/60601/
For more courses like this, check our courses page.